Repair & Maintenance
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Repair & Maintenance
- All items returned for repair, both warranty and non-warranty, must have an officially issued Repair Letter (RL) number with product status.
- RK Engineering Corporation will provide no cost repairs for returned items found to be under warranty.
- For non-warranty items, RK Engineering Corporation will provide the customer with a repair cost estimate and will require customer approval prior to starting any repair work.
- All returns for repair must be sent to RK Engineering Corporation with shipping charges from customer/ buyer office or premises to RK Engineering Corporation factory pre-paid by the purchaser or vice versa.
- All repairs are subject to the terms and conditions set forth in our warranty statement.
- Please contact RK Engineering Corporation directly for more information.
- RK Engineering Corporation will not accept, nor work on, returns that are lacking a Repair Letter number.
